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Welcome


What do we do?

We create professional documentation, carefully crafted for your organisation.


What kind of documents?

All kinds. The most popular are listed to the right.


How can we help you ?


That may depend on your organisation's size :


  • Large

  • Medium

  • Small

Large Organisations :


In creating just about any document in a large organisation there is a business analysis phase. Think of us as business analysts, but giving better value than contractors. Why? Because we charge for jobs and deliverables, rather than for expensive blocks of time.


Large organisations often find it hard to keep documentation up to date. Staff and contractors write the material, but are no longer there later when it may need to be updated. We can solve this problem by offering maintenance contracts to cover our work. In other words, we make ourselves available to meet longer terms needs, even after a project has finished.


  Business cases

  Business requirements

  Functional specifications

  IT and systems documentation

  Process analysis and mapping

  Data analysis and mapping






Medium sized businesses :


Most medium sized organisations are complex enough to require business analysis as a basis for the creation of structured and well documented processes and systems.


The challenge is to acheive that with substantially less expenditure and fewer resources than a large organisation can afford to deploy.


We can use our experience in working with both large and small organisations to adapt methods and techniques to match the requirement and the budget.


  Business cases

  Business requirements

  Functional specifications

  IT and systems documentation

  Winning proposals and tenders

  Process analysis for quality and certification 

  Requirements and specifications for information systems

  Policy and  procedure for consistency and compliance

  Web content and intranets

  Manuals, guides and instructions




Small business :


Firstly, with marketing.  In tough times, you need to maximise your chances of winning every proposal and tender response that goes out. We are professional writers with many years of experience in crafting the right selling messages to suit the right audiences.


Secondly, many small firms do not have well documented business processes and systems. This makes it hard when the owners want or need to spend time away from the business.

Good documentation makes a business worth more and easier to sell. The cost of getting good documentation is likely to be far exceeded by the increased value of the business.



  Winning proposals and tenders

  Process analysis for quality and certification 

  Policy and  procedure for consistency and compliance

  Web content

  Manuals, guides and instructions




Download Brochures


PROPOSALS

TENDERS

SUBMISSIONS

PROCESS MAPPINGS

PROCESS ANALYSIS

POLICY & PROCEDURE

BUSINESS REQUIREMENTS

FUNCTIONAL SPECS

SYSTEM SPECIFICATIONS

USER MANUALS 

INTRANET CONTENT

WEB CONTENT

AUTOMATED LETTERS

MULTI-PLATFORM COMMUNICATION