We have a broad range of skills and competencies. Here are some key ones :

  Writing  clear, concise proposals

  Eliciting and documenting business requirements

  Analysing business processes and process mapping to designated standards

  Preparing accurate specifications, use-cases, test plans and technical documentation

  Data modelling and analysis

  Researching, interviewing and  problem solving

  Developing templates and style sheets

  Developing training material

  Translating between technical language and plain business English

  Reviewing, editing and improving existing documents

  Document life-cycles

  Document management and enterprise content applications

  Extracting management reports from databases

  Project and change program management techniques